E-commerce in Holland offers strategic advice, hands-on operational support and permanent ‘eyes and ears’ in the market in one package. We operate in a network, with close connections to associated consultants and partners in all relevant business areas of online retail. This makes us a unique starting point for working with highly qualified e-commerce experts in the Dutch market. Working with E-Commerce in Holland gives you direct access to extensive market know how at flexible cost and has low impact on your internal organization, enabling a fast and low risk entry to the market.

E-commerce in Holland is a consultancy, specialised in cross border online retail to the Netherlands. We help international retailers to set up and grow a successful localized e-commerce operation in the Dutch market. We advise on strategy and operations and give permanent hands-on support where needed, enabling our clients to stay informed on market developments, competition and the performance of their own operation in the Netherlands. It is our mission to guide international retailers to success in the Dutch market. With cross border retail expected to grow rapidly over the next years, e-commerce offers a significant opportunity for faster and lower risk internationalization than ever before. Retailers will need to respond to that. The Dutch e-commerce market is known for its excellent physical and digital infrastructure, large opportunities and easy entry. E-commerce in Holland is there to guide and help you in establishing and growing a successful e-commerce operation in the Netherlands.

Why with us

  • We are the only specialised consultancy for cross border e-commerce to the Netherlands.
  • We offer extensive market know how, based on over 20 years of experience in localized e-commerce in Holland (and Belgium) for international retailers including Otto Group and Neckermann.com. To date, we have adviced on numerous successful market entries.
  • We offer highly competitive rates and attractive packages at fixed prices.
  • We provide a one stop access to a network of experts in all business areas of e-commerce.
  • Some of our international customers in retail and fintech are: payolution, schecker.nl, otto.nl, lamineerhoezen24.nl and an online pharmacie from Belgium.

Ed Hensen (1962) hat E-Commerce in Holland 2014 gegründet. Mit fast 25 Jahren Erfahrung als Manager und Geschaftsführer für die Otto Gruppe in Holland und Neckermann.com Benelux hat er eine grosse Fachkompetenz im Versandhandel und in E-Commerce auf strategischer Ebene. In dieser Zeit war er auch immer aktiv im holländischen Versandhandelsverband, Thuiswinkel.org. Damit hat er einen hervorragenden Überblick über den Online Markt und war er direkt beteiligt an wichtigen Entwicklungen und Innovationen am Markt, z.B. im Bezug auf neue Zahlungsmethoden (iDeal), Konsumenten-Kredit und Gütesiegel. Als Berater im Cross Border Retail hat Ed bis heute den erfolgreichen Markteintritt mehrerer Unternehmen begleitet. Die Thuiswinkel e-Academy vom Branchenverein in Holland hat ihm als e-Academy Professional anerkannt und im Register eingetragen. Ed ist geboren und aufgewachsen in den Niederlanden, spricht und schreibt fliessend Englisch und Deutsch und hat Grundwissen in der französichen Sprache.

Peter van Laere (1960) joined E-Commerce Holland in 2015. With over 25 years of experience as a manager and managing director in the Neckermann.de Group in Holland, Belgium, Austria, Croatia, Slovenia, Serbia, Bosnia, the Czech Republic, Slovakia and Poland, he is a highly qualified expert in European mail order and E-Commerce. Over the years, Peter has acted as a board member of the leading Dutch, Belgian and European E-Commerce Associations. This gives him an excellent overview of the entire online market in Europe and has made him an active participant in in major developments in the European area. Peter is an expert in Category management, Logistics and Customer Care. As a consultant and entrepreneur, Peter was involved in the start-up and development of several companies. He is co-founder of the Belgian Trustmark and Trade Association 'Safeshops'.

Peter is native Dutch, fluent in English and German and has basic knowledge of French.